Air India disclosed a data breach after personal information belonging to roughly 4.5 million of its customers was leaked two months following the hack of Passenger Service System provider SITA in February 2021.
The Indian national carrier first informed passengers that SITA was the victim of a cyberattack on March 19.
“This is to inform that SITA PSS our data processor of the passenger service system (which is responsible for storing and processing of personal information of the passengers) had recently been subjected to a cybersecurity attack leading to personal data leak of certain passengers,” Air India said in a breach notification sent over the weekend.
My Password Manager was Hacked! How toPrevent a Catastrophe
“This incident affected around 4,500,000 data subjects in the world.”
The airline added that the breach impacted the data of passengers registered between August 2011 and February 2021.
Nevertheless, after investigating the security incident, it was found that no credit card information or password data was accessed during the breach.
However, Air India urges its passengers to change their credentials to block potential breach attempts and ensure their data security.
“The breach involved personal data registered between 26th August 2011 and 3rd February 2021, with details that included name, date of birth, contact information, passport information, ticket information, Star Alliance, and Air India frequent flyer data (but no passwords data were affected) as well as credit cards data,” Air India added [PDF].
“However, in respect of this last type of data, CVV/CVC numbers are not held by our data processor.”
The protection of our customers’ personal data is of highest importance to us and we deeply regret the inconvenience caused and appreciate the continued support and trust of our passengers. — Air India
Data breach impacts Star Alliance members
Almost a dozen more air carriers besides Air India informed passengers that some of their data was accessed during a breach of SITA’s Passenger Service System (PSS), which handles transactions from ticket reservations to boarding.
SITA also confirmed the incident saying that it reached out to affected PSS customers and all related organizations in early March.
- Lufthansa – combined with its subsidiaries, it is the second-largest airline in Europe in terms of passengers carried; Star Alliance member and Miles & More partner
- Air New Zealand – flag carrier airline of New Zealand
- Singapore Airlines – flag carrier airline of Singapore
- SAS – Scandinavian Airlines (disclosure here);
- Cathay Pacific – flag carrier of Hong Kong
- Jeju Air – the first and largest South Korean low-cost airline
- Malaysia Airlines – flag carrier airline of Malaysia
- Finnair – flag carrier and largest airline of Finland
Some of these air carriers (including Air India) are part of the Star Alliance, a global airline network with 26 members, including Lufthansa, the largest in Europe.
Star Alliance told BleepingComputer that its members also share customer details relevant to awarding traveling benefits.
The information is limited to membership names, frequent flyer program membership numbers, and program tier status.
How to Choose the Best Landline Phone Service for Your Needs
Although mobile phones offer more flexibility, a landline line can be a good business option. For example, a PBX system can provide team collaboration settings or number extensions that are difficult to manage with a mobile phone.
Also, some items like medical alert systems require a landline to ensure functionality during a power outage. Read on to learn more about selecting the best business landline service.
A landline phone system is a good choice for small businesses that need a dependable communication solution. It isn’t dependent on electricity or the Internet and will function in severe weather conditions. It is also more reliable than a cell phone, especially in rural areas with spotty coverage.
Traditional landline systems rely on copper wires installed by telecom companies. They can be bundled with TV and Internet to help reduce costs. Some providers offer competitive plans that include all the basics, such as call waiting and caller ID, and advanced features, including voicemail to email.
Compare the reliability of each provider’s network by checking its service area maps. It would be best to ask providers about the availability of their best landline phones services in your home and what equipment fees they charge. It’s also good to check out each provider’s satisfaction guarantee. A longer guarantee typically signals greater confidence in the company’s services.
While cell phones are becoming the go-to for many homes and businesses, landlines have continued to make technological advancements. They also provide better sound quality compared to most cell phones. Additionally, a landline is a reliable way to contact someone in an emergency.
A landline is especially useful in rural areas where cellular service can be spotty. It is also safer and more secure than internet-based phones, which are vulnerable to hacking and breaches.
When selecting a landline phone provider, comparing costs and features is important. Look for special features such as call forwarding, three-way calling, and caller ID. Consider whether you could bundle landline services with other options such as cable or Internet. The best landline providers offer affordable rates and exceptional call quality. Some providers even offer unlimited talk and text packages.
Some people prefer a landline phone as a backup in case their cell phone dies or doesn’t have service. Others like the peace of mind that comes from knowing they can call 911, and emergency response centers will be able to pinpoint their location, which isn’t always possible with wireless phones due to weak signals or dead batteries.
Many telecommunications providers offer a satisfaction guarantee. Check the guarantee’s length and compare it with other companies guarantees to determine which offers the best value. Some providers also provide features that block robocalls, which can be a huge problem with many landlines.
Look for providers who offer a bundle of cable/satellite TV, Internet, and phone services to see how much you can save. Some bundles include options for home security systems or smart-home integration. Also, check whether the provider offers a contract or if it’s a month-to-month deal. It will have a big impact on your monthly cost.
If you’re a business looking for a landline phone service, consider how you’ll use it and what features you need. You’ll also need to decide whether you want a traditional business line or VoIP (voice-over-internet-protocol) service. Both types have advantages and disadvantages, so it’s important to understand the differences before deciding.
Many people still prefer a landline, particularly those living in rural areas where cell phone coverage can be spotty. Some also use landline phones for things like medical alert systems or home security systems, which require a landline to operate.
The best landline providers offer a variety of plans and pricing options, including bundle packages that save money on phone, TV, and internet service. They also offer competitive call quality and features such as call forwarding, call waiting, and caller ID. Depending on your needs, you can find the right provider by comparing costs, contracts, equipment fees, and availability.
The Benefits of Using a Cloud Phone System in Remote Work
A cloud phone system boosts team productivity and allows remote employees to stay connected regardless of location. It provides the same functionality whether your employees use a mobile device or computer, as long as they have internet access. It also takes the burden of hardware maintenance off your IT department, allowing them to focus on more strategic projects. A cloud phone solution looks good on both IT and the balance sheet.
With cloud telephony, businesses avoid the costs associated with onsite PBXs. By switching to a cloud-based solution, companies can significantly remove capital expenses from their budgets and reduce monthly bills. The unified system makes it easier for businesses to communicate with customers and clients. This improves the overall customer experience, which is more important than ever. Customers often report frustration when they can’t contact a representative, so ensuring your team is available beyond typical office hours is crucial. A good cloud phone service also helps to protect your business against scammers and spam callers. This cloud phone guide by Ooma feature works on all devices, including VoIP desk phones and mobile apps. You can even add the ability to transfer and record calls, increasing your team’s productivity. Your cloud telephony vendor will manage the system off-site so that you can focus on other issues with higher priority.
Unlike traditional phones that use telephone lines, cloud systems use Voice over Internet Protocol (VoIP) technology to connect calls. This eliminates the need for expensive hardware and enables businesses to access the system on any device with an internet connection, including mobile devices like smartphones and laptops. Businesses that operate remote work can set up a system to route incoming calls to specific departments and employees. They can also block certain numbers and add features to enhance caller experience, such as an auto-receptionist that greets callers and enables them to select the department they want to speak with by navigating an uncomplicated menu. Moreover, a cloud-based system can easily be updated with new features without updating hardware or hiring additional personnel for system maintenance. This flexibility allows businesses to adapt to changes in business operations and customer demands quickly. It also helps extend limited IT resources.
More and more employees are checking the remote work box when they apply for jobs, so providing a reliable phone system is essential. Legacy landline systems can experience static, poor call quality, or unreliable service, but a top cloud business phone service can ensure that calls are always transparent and crisp. The ability to scale efficiently is another advantage of a cloud phone system. It can quickly adapt to staffing changes without hardware upgrades or IT support, saving time and money. It’s also easy to add new lines or ports for expansion and to use voice features that enhance customer interactions, such as click-to-dial CRM integration. In addition, a top cloud phone provider can offer all-inclusive billing, free local numbers, toll-free numbers, and low-cost international calls. These savings and features help keep costs low, which is excellent for companies embracing remote work. This means that more resources can be allocated to the business goals of your team.
A cloud-based phone system enables employees to work from anywhere in the world. The system also makes connecting with remote colleagues easy via audio or video conference calls. It also allows your team to deliver exceptional customer service through call recording and transcription features. The software platform that powers the cloud telephony system is centrally managed by your provider, eliminating the need for your IT staff to invest time and resources into maintaining onsite hardware. Its scalability means you can easily add new lines and forward calls to mobile devices, even in the event of business growth. When working remotely, it’s crucial to establish a professional phone presence for your business. This ensures that you remain accessible to customers, so they can reach a live person when calling. A cloud-based phone system allows you to tailor your business phone number to match your business’s country and area code, making it easy for callers to find and contact your team.
Apple Report a Problem: Simplifying Customer Support and Feedback
In order to maintain its position as a global leader in the technology industry, Apple is committed to improving the quality of the user experience across all of its offerings. However, occasionally problems still exist despite their best efforts. Apple’s “Report a Problem” tool allows customers to express comments, report problems, and get help with these issues. The purpose of this page is to provide readers with instructions on how to make the most of this function.
Why to try Apple Report a Problem?
There are several crucial goals served by filing a bug report with Apple. To begin with, it provides a forum for customers to voice concerns about Apple hardware, software, or services. They help make Apple products better for everyone by providing feedback and suggestions for enhancements. Also, by reporting issues, you help Apple quickly find and solve bugs, flaws, and vulnerabilities, which improves the security and reliability of their whole ecosystem.
Accessing the “Apple Report a Problem” Feature
The App Store, macOS, iOS, and iCloud all include a “Report a Problem” button for when something goes wrong. Here are the actions that users can take to activate the function:
To find the “Purchased” or “My Apps” area of your account settings in the App Store, launch the App Store app and navigate to the “Account” tab. Select the “Report a Problem” button for the app you wish to file a complaint about.
Using macOS and iOS: If you want to see everything you’ve ever bought from the App Store or iTunes, open your account and go to the “Purchase History” tab. Click the “Report a Problem” button next to the product you want to file a complaint about.
Using iCloud: Go to Apple’s iCloud webpage and sign in using your credentials. Find the “Report a Problem” or “Contact Support” link for the service or app you’re having trouble with.
Common Issues and Solutions
From app-specific bugs to general software and hardware faults, Apple consumers run into it all. Some typical types of problems, along with possible answers, are as follows:
4.1 App Store Related Apple Report a Problem
Problems with app updates and downloads
Discrepancies in billing or purchases that were not authorised
Frozen or crashing app
4.2 Software and System Glitches
Lack of responsiveness or slow performance
Problems with the network connection
Issues with battery drain
4.3 Hardware and Device Troubles
Touchscreens and buttons that don’t work
Problems with power supply or recharging batteries
Problems with the audio or video
Reporting a Apple Report a Problem Effectively
Providing as much data as possible when reporting a problem can help the Apple support staff respond more quickly and effectively. How to effectively report issues is discussed below.
5.1 Providing Detailed Descriptions
Be as detailed as possible in explaining the situation, including any symptoms, error messages, or steps that lead up to it.
5.2 Attaching Screenshots or Log Files
Please include images or log files that demonstrate the issue or error message whenever available. Providing Apple’s support team with screenshots or videos might greatly assist in their diagnosis and resolution of the problem.
5.3 Submitting Feedback and Suggestions
Apple not only welcomes reports of issues, but also welcomes comments and recommendations for enhancement. Include suggestions on how Apple may improve their goods or services if you have any.
You can take some troubleshooting measures to lessen the impact of the problem while waiting for Apple to respond or for a possible remedy to be implemented. Some broad guidelines are as follows.
6.1 Resetting Apps and Settings
In certain cases, resetting a programme or its settings might fix a small problem with the software. You might try restarting the programme or resetting the relevant settings to their factory defaults.
6.2 Updating Software and Apps
Make sure that the software on your device and the app in question are both up to date. Incompatibilities and defects can be introduced into programmes by using an outdated version.
6.3 Restarting or Resetting Devices
Restarting your device can sometimes fix minor issues that have cropped up. You should back up your data before doing a factory reset, however in extreme instances, it may be necessary.
The Importance of Customer Feedback
Apple gives a lot of weight to customer comments and suggestions. Customers play a vital role in Apple’s never-ending cycle of improvement by reporting issues and offering solutions. Apple uses consumer comments to fix bugs, improve functions, and guarantee their products’ success. Apple stands out as a customer-centric business because of its dedication to hearing and acting on user feedback.
Apple’s “Report a Problem” tool is crucial since it allows customers to efficiently report problems, provide suggestions, and get help when they need it. Users may help Apple improve its goods and services by following the provided procedures and offering specific feedback. Keep in mind that Apple is committed to providing the greatest user experience possible and values your feedback.
Social Media2 years ago
Who is Rouba Saadeh?
Social Media2 years ago
Mati Marroni Instagram Wiki (Model’s Age, Net Worth, Body Measurements, Marriage)
Entertainment2 years ago
12 Online Streaming Sites that Serve as Best Alternatives to CouchTuner
Entertainment2 years ago
Movierulz Website: Movierulzz 2021 Latest Movies on Movierulz.com
Social Media2 years ago
Brooke Daniells: Everything About Catherine Bell’s Partner
Entertainment2 years ago
4MovieRulz Download Telegu Movies | 3MovieRulz | Movierulz.com
Guides2 years ago
How to make selfies with Dorian Rossini
Entertainment2 years ago
Mangastream is Not Functional – How About Taking Alternative Online Movie Sites in 2021